Refund policy
Please read our return policy carefully before placing an order.
All dresses on our website are made to order, including wholesale and custom orders.
Production starts only after your order details are confirmed.
No Returns or Exchanges
Due to the made-to-order nature of our products, we do not accept returns or exchanges.
Quality Issues
If you receive a dress with a manufacturing defect or quality issue, please contact us within 48 hours of delivery and provide clear photos or videos.
We will review the issue and offer a suitable solution if the problem is confirmed.
Order Confirmation
Before production begins, we strongly recommend:
- Carefully checking size charts
- Confirming colors, measurements, and design details
Contacting us if you have any questions
By placing an order on our website, you agree to this return and refund policy.